WiseBlock is a modern property management and fire safety compliance platform built for UK managing agents, freeholders, and building managers. It combines building management, resident communication, financial operations, and AI-powered automation in one platform.
WiseBlock is designed for anyone who manages residential or commercial properties in the UK — managing agents, freeholders, housing associations, block managers, and property companies of any size.
Not at all. WiseBlock is designed for property professionals, not IT teams. The interface is intuitive, and our onboarding team guides you through setup.
Currently WiseBlock is focused on the UK market, with compliance features aligned to UK fire safety regulations and planning law. We plan to expand to other markets in the future.
Schedule a free 30-minute demo where we'll walk you through the platform with your own building data. From there, migration typically takes 3-5 business days.
Features
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Building management, property tracking, resident records, fire safety compliance (inspections, FRAs, findings, actions), basic communications, and the resident portal. AI agents and advanced modules are available as add-ons.
Yes. The Resident Portal gives residents a secure login to view building info, financials, community board, calendar, and notifications.
Yes — no limit. Manage 1 building or 1,000+ across multiple offices and organisations. Every building gets a 360-degree view.
Yes. Multi-channel communications — SMS, email, and in-app notifications. Target by building, tenure type, or individual, respecting each resident's preferences.
Yes. 12+ reports covering financials, compliance, portfolio, and communications. Every report supports filtering with CSV and PDF export.
Yes. iOS and Android for field inspectors — fire checks, NFC scanning, photos, and inspection submissions from the field.
Pricing
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Modular pricing — start with the core platform and only pay for modules you activate. No hidden fees, your bill reflects exactly what you use.
We offer a guided trial during onboarding. Schedule a demo and we'll set you up with your own data to evaluate the platform.
No. Each AI agent is an optional add-on. Activate what you need, deactivate anytime.
No. Pricing is based on portfolio size and active modules. Your entire team accesses the platform without per-seat charges.
Flexible monthly and annual plans. Annual plans include a discount. No long-term lock-in — cancel with 30 days' notice.
UK bank transfers and major credit/debit cards. Invoices monthly or annually.
Migration
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3-5 business days for most portfolios. For 500+ buildings, we work in phased batches. Either way — days, not the 4-8 weeks typical of legacy platforms.
We've built importers for the most common UK platforms. For others, our team handles custom data mapping — no technical work required from you.
No. We set up in parallel while you continue using your current system. Switch over when verified — zero downtime.
Never. Our team handles automated import, validation, and verification. You review and approve.
That's normal. We clean, deduplicate, and normalise your data during migration at no extra charge.
Technical
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All data on UK-hosted servers. Encrypted PostgreSQL with full tenant isolation. Your data never leaves the UK.
Multi-tenant architecture with UUID isolation, encrypted credentials, HTTPS everywhere, RBAC, and security scans on every deployment.
Twilio (SMS/Voice), Mailgun (email), bank statement import (CSV/PDF), and a full REST API for custom integrations.
All modern browsers — Chrome, Safari, Firefox, Edge. Fully responsive on desktop, tablet, and mobile.
Yes. Full REST API with Bearer token auth and organisation-scoped endpoints — the same API our mobile app uses.
Multiple times per week. Zero-downtime deployments. You always have the latest features automatically.
Compliance
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Yes — full lifecycle: scheduled inspections, FRAs (Type 1-4), findings, remedial actions, digital signatures, PDF reports. Aligned with FSO 2005.
All four: Type 1 (common areas, non-destructive), Type 2 (destructive), Type 3 (+ flats, non-destructive), Type 4 (+ flats, destructive). Auto-recommended based on use class, height, and occupancy.
Yes. All classes — C1-C4, E, F1, F2, B2-B8, Sui Generis — influencing FRA type and compliance requirements.
Yes. Mobile app for fire checks, NFC scanning, findings with photos, and real-time submission.
Each finding creates trackable actions with priorities, deadlines, and status flow: open → in progress → completed, with notifications at each step.
Yes. Inspection summaries, FRA status, outstanding actions, and asset compliance — all exportable to CSV/PDF for audits.
AI & Automation
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Four agents: Platform AI Assistant (conversational Q&A), Bank Specialist (transaction extraction), Money Collector (automated payment calls), and Email Triage (classification and routing).
Yes. Emma (voice) and Jordan (chat) are real-time AI assistants available 24/7 in the Resident Portal — answering questions, providing info, and sending payment links.
Upload a PDF/CSV statement. AI extracts every transaction, suggests categories, and presents them for review. Confirmed transactions are added to the ledger automatically.
No. AI handles repetitive tasks — chasing arrears, processing statements, triaging emails. Your team focuses on relationships and complex issues.
Yes. Each agent is independently activated/deactivated. Only admins manage activation. Usage and costs tracked per agent.
AI agents are optional add-ons with tracked token usage shown in Account & Billing with per-agent breakdowns and monthly history.
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